1. Introduction

Conglong Company ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.siberrhino.com.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, country when you submit inquiry forms
  • Usage Data: IP address, browser type, pages visited, time spent on pages
  • Cookies: We use cookies to improve user experience (see Cookie Policy below)

3. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide customer service
  • Send product information and quotes
  • Improve our website and services
  • Send periodic emails (if you opt-in)
  • Prevent fraud and ensure website security

4. Information Sharing

We do NOT sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Service providers who assist in website operations (hosting, analytics)
  • Legal authorities if required by law
  • Partner factories (only necessary information to fulfill your orders)

5. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

To exercise these rights, please contact us at info@conglong.com

7. Cookies

We use cookies to:

  • Remember your preferences
  • Analyze website traffic (Google Analytics)
  • Improve user experience

You can disable cookies in your browser settings, but some website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. International Data Transfer

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: info@conglong.com
  • WhatsApp: +86 XXX XXXX XXXX
  • Address: [City], [Province], China

GDPR Compliance Notice

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your data is:

  • Performance of a contract (fulfilling your orders)
  • Legitimate interests (improving our services)
  • Consent (for marketing communications)
  • Legal obligation (compliance with laws)